Frequently Asked Questions

Find answers to common questions about switching electricity providers, comparing energy plans, how WattKarma works, and more.

Switching electricity providers.

• How long does it take to switch providers?
  Enrollment through WattKarma takes about two minutes online. Your new plan typically takes effect at the start of your next billing cycle — usually within 1–2 weeks depending on your utility's meter read schedule.
• Will switching interrupt my electricity service?
  No. Switching suppliers does not cause any interruption to your power. Your local utility continues to deliver electricity through the same lines. Only the supplier — the company that bills you for energy — changes.
• What if I'm under contract with my current provider?
  You can still compare plans and see what's available. If your current contract has an early termination fee, we recommend checking the terms before switching. In many cases, the savings from a lower rate can offset the fee — but that depends on your usage and how much time is left on your contract.
• Is it safe to switch providers?
  Yes. Switching electricity suppliers is a normal, regulated process in deregulated energy markets. All suppliers listed on WattKarma are licensed by the relevant state regulatory authority. Your utility remains responsible for delivering power and maintaining the grid regardless of which supplier you choose.

Plans and pricing.

• What types of plans does WattKarma offer?
  WattKarma helps you compare plans from multiple licensed suppliers. Common plan types include fixed-rate plans (locked price per kWh), variable-rate plans (price fluctuates monthly), pay-as-you-go / prepaid plans (no deposit, no credit check), free nights & weekends plans, usage credit plans, and 100% renewable energy plans.
• What's the difference between fixed and variable rates?
  A fixed-rate plan locks in your price per kilowatt-hour for the length of your contract — typically 6 to 36 months. A variable-rate plan can change month to month based on market conditions. Fixed rates offer predictability; variable rates offer flexibility with no long-term commitment.
• Do you offer prepaid or pay-as-you-go electricity?
  Yes. Pay-as-you-go plans are available in Texas through WattKarma. These plans require no credit check, no deposit, and no long-term contract. You prepay for electricity and track your usage in real time.
• Are renewable energy plans available?
  Yes. Many suppliers offer 100% renewable energy plans sourced from wind and solar. These plans are competitively priced and available in Texas, Ohio, and Maryland through WattKarma.

Commercial electricity plans.

• Does WattKarma offer plans for businesses?
  Yes. WattKarma serves both residential and commercial customers. Business owners can compare commercial electricity rates from multiple licensed suppliers — the same way residential customers do. Our service is free for businesses of all sizes.
• Do you serve specific industries?
  WattKarma works with a wide range of industries including restaurants, bars, cafés, convenience stores, gas stations, florists, pharmacies, retail shops, and more. Each industry page on our site includes tailored information about how electricity impacts that type of business.
• Can multi-location businesses use WattKarma?
  Yes. If you operate multiple locations across deregulated markets, you can compare and enroll each location individually through WattKarma. Each address may have different suppliers and rates available based on its utility territory.